"Meeting all your computer needs"
Call Us Anytime
847-207-1304
Network
Upgrade
Hardware-Any internal part of the computer that may need to
be upgraded or replaced due to age (Hard Drive, CD-Rom, Network Card, etc.).
Operating System -Tired of the old operating system holding your creative side
back? K&D can install the most recent operating system on your notebook
or desktop computer with the most recent updates.
Wired/Wireless Network Setup-Install Hardware to establish a
network with internet,files, and printer sharing capability between two computers.
($40 for each additional computer)
Reconnect Existing Network-If your network was disconnected for any reason
K&D can get your network set up as it was prior to being disconnected.
Troubleshoot Existing Network Setup-For any home network not set up by
K&D that has lost internet or filesharing capability.
Services
If your hardware or software is not running as it used to or is not running at all, call K&D. You will not be disappointed in the quality of the service or the price. We understand that not all people have hundreds of dollars to throw away on a new computer or service on an old one, which is more of a reason to bring your computer to K&D. We will get to the root of the problem in the most timely and cost effective manner. Like we said before, there are NO hidden fees.
Service Prices
Our pricing for repair is very simple. We find the problem for NO CHARGE, then we call you back within one business day with the
results and let you know what the price will be to fix the problem. If you agree with the price of repair, we will fix your computer
within three business days GUARANTEED.
In-Store Service
If you decide to bring your computer hardware or software into our store to be looked at by K&D, please make sure you do the following prior to coming in:
For a Computer Problem...
-Bring only the computer to our store. You do not need to haul all the other cables and components.
-Bring any restore disks that came with the computer when you bought it. (Optional)
For a Hardware Problem...
(CD-Rom, Floppy, ect.)
-Bring the computer that the hardware is connected to.
-Bring any software that came with the hardware that is having the problem (Optional)
For a Software Problem...
-The Computer in which the software is installed on.
-The CDs which the software program is on.
On-Site Service
When you decide to have K&D come out to your location to repair your computer hardware or software problem, there might be instances where K&D will have to take the computer back to our location to properly troubleshoot the problem.
Repair
All service costs do not include the price of hardware or software
Unlike other computer repair stores, what you see for the price is what you will be charged. In fact we run a diagnostics check and
find the problem with your computer for FREE. We will even clean your computer of dust for NO CHARGE. That's already a bill of almost
ONE HUNDRED DOLLARS at other computer repair stores. K&D does In-Home Service and In-Store services. We have no preference to either
though we are forced to charge a little more for any of our services for In-Home due to rising fuel costs.
